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Nov 30, 2010

Are you making ‘Flea market’ slides?

Ever wondered what differentiates a flea market display from a showroom display? 











Why is it that one feels noisy and exhausting, whereas the other feels organized and reassuring? 

Why do you feel compelled to bargain in a flea market, whereas you happily give more for the same item in a showroom? 
Why does it feel that a flea marketer cares only about your wallet whereas a good salesperson in a showroom cares about YOU?

The reason is – these two visual formats give you very different psychological cues.

Forcing a decision versus building a relation:
A flea market display says, “This is all I have got. Make a decision quickly and get out. I don’t care about you enough, to customize my display to match your needs”.
A showroom says, “I want to build a relationship with you, so I will take the time to show you what you want to see”

Spreading the attention versus focusing the attention:
A flea marketer spreads the attention of the audience over all his items equally. So, the customer doesn’t have the time to consider any single option long enough to appreciate its value.
A showroom salesperson focuses the attention of the audience on a few items that interests him. He helps the customer to make his decision by providing the necessary information.

Naturally, the results these two formats achieve are in line with the visual cues they provide. For sales and marketing presenters like you, there are some valuable lessons hidden in these two formats.  

Whether you like it or not, the slides that you create for your presentations leave certain cues about your approach to customers. These cues determine the results you achieve.

Let us see the slides equivalent of the two formats:











I call the first - ‘Flea market’ slide format and the second as the ‘Showroom’ slide format. 

Take a minute to see the cues these slides give. 
  • One is about ‘My wares’ and the other is about ‘Your needs’
  • One spreads and diffuses the audience attention, and the other focuses the attention
  • One makes you close your eyes and the other opens your mind
So, choose the right format to sell your value by understanding the cues given by your slides. Let your slides be your ally, not your enemy. 
Happy selling!

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